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Stakeholder Engagement Giresun University operates its quality assurance system with the participation of its internal and external stakeholders. This page introduces our stakeholders, our prioritisation approach and the channels for giving feedback.

Framework

The stakeholder engagement process Giresun University Stakeholder Engagement Directive (KYS-YNR.096). The directive defines the stages of identifying and prioritising stakeholders, collecting their views and reflecting those views in decision-making processes. The stakeholder analysis was carried out within the scope of the 2025–2029 Strategic Plan , and stakeholders were prioritised according to their level of importance and influence.

Prioritisation approach

Stakeholders are divided into four priorities by assessing together the degree of importance they hold for the institution and their degree of influence over the institution’s decisions:

High importance · Strong influenceStakeholder to work with. Included directly in decision-making processes.
High importance · Weak influenceTheir interests are considered and they are included in the work.
Low importance · Strong influenceKept informed.
Low importance · Weak influenceMonitored.

Our stakeholders and their priorities

StakeholderTypeImportanceInfluencePriority
Giresun GovernorshipExternal stakeholderHighStrongWork with
Giresun Provincial Directorate of National EducationExternal stakeholderHighStrongWork with
Giresun Provincial Directorate of HealthExternal stakeholderHighStrongWork with
Giresun Provincial Directorate of Youth and SportsExternal stakeholderHighStrongWork with
Giresun Provincial Police DirectorateExternal stakeholderHighStrongWork with
Giresun Hazelnut Research InstituteExternal stakeholderHighStrongWork with
Eastern Black Sea Project Regional Development Administration (DOKAP)External stakeholderHighStrongWork with
Private sectorExternal stakeholderHighStrongWork with
Non-governmental organisationsExternal stakeholderHighStrongWork with
StudentsExternal stakeholderHighStrongWork with
Student societiesExternal stakeholderHighWeakConsider their interests, include in the work
AlumniExternal stakeholderHighWeakConsider their interests, include in the work
Academic staffInternal stakeholderHighWeakConsider their interests, include in the work
Administrative staffInternal stakeholderHighWeakConsider their interests, include in the work

Source: Giresun University 2025–2029 Strategic Plan, Table 12 — Prioritisation of Stakeholders. For reasons of institutional practice and personal data protection, no individual names appear in the table. The list is updated as duties and collaborations develop.

Channels for giving feedback

Advisory boardsBoards at unit, department and programme level, made up mainly of external stakeholders. They give direct input into programme design and revision.Established at unit level
GİMER Application PortalThe single institutional channel for complaints, requests, suggestions, information requests and feedback. Every application is tracked with a reference number.Response within 2–7 working days
Satisfaction surveysConducted once a year for students, staff and external stakeholders. An improvement card is opened for items that fall below the average.Threshold: 2.99 and below requires improvement
Cooperation protocolsSigned agreements with identified parties. They move the stakeholder relationship from individual initiatives into an institutional framework.14 unit protocols in force
Alumni trackingThe Alumni Information System and unit-level alumni tracking commissions. The primary source of evidence for verifying programme outcomes.93,467 alumni records
Stakeholder evaluation meetingsPeriodic meetings at unit and programme level. The implementation status of earlier decisions and the improvements made are discussed.Recorded in minutes

Share your view. As a stakeholder you can submit your views, suggestions, requests and reports through the GİMER Application Portal. Your application is recorded, given a reference number and answered according to its type. The detailed stakeholder list, the signed cooperation protocols and how feedback turns into improvement are set out on the pages of the Quality Coordination Office.

GİMER Application PortalExternal Stakeholder CornerDetailed stakeholder list
Last updated: 3 October 2026